Case Studies

Sarogya reimagines the chaotic experience of government hospitals by introducing a simple, intuitive token and navigation system, designed for smartphones, kiosks, and even basic SMS. By bridging digital and offline touchpoints, it saves time for patients, reduces staff overload, and builds trust in public healthcare.

This case study explores a redesign of the Inshorts app based on insights from 100+ user reviews. It focuses on simplifying confusing flows, improving personalization, reducing friction, and modernizing the interface. The study also proposes new revenue opportunities and a more thoughtful home-screen experience that benefits users, advertisers, and the product ecosystem.